Every day employees throughout your organization perform tasks, route information, and make decisions as they perform their business activities. Often these activities are performed manually, which can be costly, inefficient and difficult to monitor. Not only that, but these manual processes do not foster accountability and can jeopardize corporate compliance and customer relations. As a result, many organizations are implementing Open Text Workflow Server, .NET Edition (formerly Captaris Workflow) to build a collaborative workflow solution. Workflow Server provides the tools to automate business processes and deliver dramatic improvements in efficiency, accountability, and compliance.

The Benefits of Workflow Automation  

When business processes run smoothly, it means greater responsiveness, less time wasted, and a better overall experience for both the employee and the customer. Companies find that the ROI from workflow automation can be measured in months, not years, and that their customer satisfaction has never been higher.  

Workflow Server enables companies to get more productivity out of their current technology and application investments. The business value created by Workflow Server is often measured against two financial yardsticks: Return on Investment (ROI) and Total Cost of Ownership (TCO). Workflow Server delivers industry leading ROI and TCO value because solutions can be implemented rapidly and significantly lowers the cost of connecting knowledge workers to the technology they need when they need it.  

Security & Compliance

Government regulations and other internal reporting standards place strict rules on how organizations process, record, track, disclose, and disseminate information. Workflow Server helps support compliance by automating, standardizing, and tracking important business processes so that organizations know who, where, and when information and tasks were acted upon. It also enables organizations to manage information access to protect information security and privacy.  

Often individuals in one department are not able to access key information from a different department or application. This wastes time and can cause unnecessary "fire drills" for workers. Workflow Server can provide that data access-in a secure, controlled environment. Workflow Server is designed to access information on behalf of the user and then presents it within a specific workflow task. Access to the data is controlled and tracked, maintaining data integrity, and adding accountability to the business process.  

Open Text Workflow Server, .NET Edition brings new levels of productivity to any repeatable business activity, from simple workgroup tasks up to enterprise wide processes, at a price point that delivers immediate value. Because employees have immediate access to process-centric information, Workflow Server improves collaboration and streamlines transactions, thus enhancing customer and partner relationships.