Secure Document Delivery

Secure and certified document delivery for legal documents.

 

Encryption and certified delivery of sensitive documents can be sent with Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) using encrypted or certified delivery options that keep information private and secure.  Legal firms and deaprtments within an enterprise need this capability to ensure documents are kept private and secure and help ensurance regulatory compliance.  

Sending Documents via Certified Delivery

When a user sends a document via certified delivery, the document is not sent directly to the recipient. Instead, it is sent to the organization's Fax Server certified delivery Web site called Fax Server Secure Documents. The recipient receives an email message that indicates a certified document is available, with a link to the Fax Server certified delivery Web site. All first time visitors to the Fax Server Secure Documents Web site must create a password upon access to the site. Each subsequent time recipients visit the site they must supply the password. Certified document recipients can change their passwords at any time.   Fax Server stores the history of each certified document so users can track when the document was sent, when it was retrieved by the user (or if it was not retrieved), and when each attachment to the certified document was viewed.  

Sending Encrypted Documents

When an encrypted PDF document is sent, the recipient receives an email message with the document attached as a PDF file. Users can select to password protect the document so that the recipient is required to type in the password in order to open and view the document. The recipient will be prompted for this password each time the file is opened. When receiving encrypted documents for encrypted PDF files sent via certified delivery, the recipient must log on to the Fax Server Secure Documents Web site and download the file. The recipient must enter a password for the PDF file to gain the permissions established for the file. For encrypted PDF files sent via email, the recipient receives the PDF as an attachment to an email message. The recipient must enter a password for the PDF file to gain the permissions established for the PDF file.

Document Traffic Reporting

Fax Server stores detailed information about each sent and received fax. The Fax Reporter administrative utility organizes and presents this information for reporting and billing purposes. With Fax Reporter you can:

  • Create fax information reports from new and existing data sets
  • Save data sets as Microsoft Access (.MDB) files
  • Export reports to other file formats including HTML, Microsoft® Office Word, Microsoft Office Excel®, TXT, RTF, and email through Microsoft MAPI or Exchange
  • Generate graphs and/or lists of fax information
  • Preview reports before printing
  • Create custom reports or use the standard report forms

In addition, Open Text Fax Server, RightFax Edition provides advanced document-based notification options using Fax Server Production Fax, FaxUtil, FaxStat, and within Microsoft Office Outlook® and IBM Lotus Notes. These comprehensive notification features allow users to monitor their document delivery status and ensure that their documents are delivered to the right destination.


Contact Us

Sales
1-800-304-2727
ix@opentext.com

Support
1-800-540-7292
Support@opentext.com

 

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