What are the key benefits and feature highlights for this release?

This release delivers exciting new features and enhancements that will further cement the position of Fax Server 9.4 as the best solution for easy-to-install, easy-to-use, and easy-to-manage enterprise fax and electronic document delivery.  Whether an organization needs support for Fax over IP, integration with MFP's, desktop faxing, fax from email, or integration with ERP systems, Fax Server, RightFax Edition 9.4 is the proven and reliable fax solution to meet those needs. 

Key benefits of Fax Server 9.4

Customer benefits

• Reduces costs
• Streamlines and simplifies installation, deployment, and adoption
• Eases system management tasks for IT
• Improved integration
• More user-friendly fax management for end users
• Enhances reporting for better control, audit trail, security, and compliance
• Increases support for VoIP/FoIP fail over
• Improves OCR performance

 

Key features/enhancements in Fax Server 9.4

This release provides significant administrative enhancements to make it easier and more efficient to deploy, upgrade, manage, and monitor the fax server.

• Reduced costs: simplified installation, setup, and licensing, as well as improved configuration and administration tools
• Integration and interoperability: updated server and system support
• Secure DeliveryCompliance: enhanced reporting, auditing, and tracking

Installation and licensing enhancements

• Single DVD installation
• Option to install Administrative Utilities at setup
• Enhanced setup options including: single setup step for RightFax service accounts, advanced database configuration page, Windows authentication defined at setup, and Port Reservations
• Centralized Service Account Editor tool for service account configuration
• New online product licensing replacing legacy 'bump' code

Reporting and auditing enhancements

• New Enterprise Fax Reporter replaces legacy Fax Reporter program
• Provides improved SQL query performance, a new interface, and new built-in reports

General administrative enhancements

• New RightFax SQL connection string editor provide a simple and convenient tool for modifying the SQL connection string and changing the database authentication method (i.e., Windows or SQL authentication) for all services and applications
• FaxUtil fail-over in Shared Service environment means servers are joined to a server collective and can be configured to allow client fail-over

Server and operating system support

• The following RightFax 32-bit client applications are supported on the x64 editions of Windows XP and Windows Vista: FaxUtil, RightFax fax printer (i.e., print-to-fax), Outlook integration, Enterprise Fax Manager, SOAP fax printer (i.e., Web-based print-to-fax), and AutoReply
• User synchronization with Active Directory 2008 is available with the Sync Module
• Certified for Windows 2003
• Works with Windows Vista
• Supports VMware ESX server 3.0.1 or later
• IPv6 support

Client and email enhancements

• Drag and drop to create faxes and add fax attachments to outbound faxes in FaxUtil and the print-to-fax application
• Email gateway notifications can include a copy of the outbound message
• Improved language selection with Web access
• New inbox searching and filtering in Web access

New OCR Engine

• New robust RecoStar OCR engine is introduced for better accuracy

Improved FoIP fail-over via Fax Server RightFax dialing rules

• Fax Server 9.4 includes a new configuration that allows multi-router environments to enable FoIP fail-over via RightFax dialing rules

SecureDocs enhancements

• SecureDocs has been rebuilt on new Web platform (ASP.NET) and improved architecture (.NET remoting)

 

Product line overview

Fax Servers 

• Business Server
• Enterprise Server
• Enterprise Suite

Production Fax

• Business Integration
• Enterprise Integration
• Integration Module

Add-on Modules

• ArchiveLink for Alchemy
• Single Click Entry
• Connector for SharePoint
• Microsoft Exchange Module
• Lotus Notes Module
• MFP Module
• PDF Module
• Shared Services Module
• Web Access Module
• XML Generator
• Connector for SAP

What do customers say about Fax Server 9.4?

• "In the past, we were tying up printers, copiers, and fax machines and hoping to get back to our desks to take customer calls. Thanks to RightFax, we can spend more time on the phone with customers on a personal level." - Vince Danca, Barilla America
• "With paper faxes, you need to scan them or they're lost. Faxes need not be scanned. And the frequent problem of lost documents between branches and the center has been eliminated." - Abhijiy Roy, Kotak Mahindra Insurance Ltd
• "Maintenance is extremely easy with RightFax. Saving time allows me to focus on other projects." - Jose Rodriguez, Weiss Research
• "Integration of RightFax with SAP has saved time and expense…Once we implemented RightFax, the automated faxing required less human effort, saved on consumables, and provided an ROI in a short time." - Daniel Larot, SAP Labs
• "The Fax over IP solution perfectly complimented our centralized IP-based telephony system without any additional infrastructure at the local sites." - Craig Marshall, Veolia Environmental Services
• "With RightFax, we're getting more productivity, more functionality, and more security. That's a winning solution for me. And it's winning in terms of future integrations we can do that fax machines can't do for us." - Art Babb of Hanson Pipe & Precast