Key Benefits of RightFax OnDemand
RightFax OnDemand reduces IT workload by providing a complete fax solution on OpenText servers and infrastructure
You own your data
OpenText does not own or control your data on our fax servers. Each customer has an isolated RightFax fax server instance and isolated storage for privacy and security. We can copy data from the hosted fax solution to your premise as needed and if you decide to bring your RightFax instance on-premise, we can transfer your data from the hosted environment.
No functional difference between an on-premise and a hosted solution
RightFax OnDemand is the same RightFax that has been deployed to over 100,000 customers. That means you also get all the benefits listed here!
Integration with your applications
Faxing from the desktop, fax in email or within common software applications instead of via a fax machine saves your employees time and increases productivity. RightFax OnDemand provides integration to a large number of critical front and back office applications, MFPs and desktop apps - just like RightFax when it is deployed on-premise. You'll get the industry leading hosted fax solution with all the same integration options and capabilities.
Central management and consolidation of your distributed fax environments
RightFax OnDemand centralizes the management of fax environments, giving you a complete view of all faxing occurring through RightFax - regardless of the location of the employee or the interface used to send or view faxes. Administration of fax services is centralized, reducing IT burden while still giving your IT department the control it needs over the fax environment.
Redundancy and disaster recovery
RightFax OnDemand provides redundancy in our data centers to increase fax management reliability and uptime. A complete disaster recovery environment with regular backups and multiple sites provide you with a robust solution that would be difficult for you to emulate on site.
Reduced operational complexity
While RightFax is easy to deploy and configure at a customer site, the need to connect with telephony equipment or access more complicated Internet services such as SIP Trunking in a VoIP environment means specialized expertise is required. With RightFax OnDemand, we have taken care all of that. We ensure that our fax servers interact with telephony equipment and our SIP provider to remove that complexity for you.
Auditability of transactions
RightFax OnDemand maintains a complete history of your faxing activity and copies of all faxes according to your rules. You can verify faxes were sent and received, the date and time they were sent and which numbers they were sent to. It can also limit access to inbound faxes and track who read them.
Flexibility and scalability
RightFax OnDemand handles the peaks and valleys of fax volume. Is your volume rising? We can quickly add fax servers and lines to your implementation. Expect your fax volumes to decrease over time? RightFax OnDemand reduces upfront costs and allows you to reduce your expenses as volumes decrease.
World-class worldwide support
OpenText is an expert in fax management. Our global support team is dedicated to answering your fax questions 24/7 and has years of experience in support of fax solutions.
Uniquely positioned to offer custom services and solutions
OpenText can provide consulting services to help you optimize your fax management solution. More than a service provider, OpenText is your partner in providing the best fax solution for your needs.
Value-added services like archiving and secure file transfer
OpenText offers several additional modules with features that extend its marketing leading fax management with capabilities such as archiving, secure file transfer, bar code routing, outbound faxing of PDF files, and the creation of searchable PDFs from inbound and outbound faxes.
For existing customers, dead-simple migrations since you don't have to change platforms
For customers moving from a RightFax on-premise solution to our hosted fax solution, OpenText provides migration of your configuration and settings as well as your existing fax data.
Lower cost on upgrades for existing customers
Existing RightFax customers can save money by having OpenText host their RightFax implementation. A special program exists for customers with current licenses that can reduce the cost of moving to FoIP or getting back on support.
Enjoy the relaxing confidence of deploying the market-leading solution
OpenText is the market-leading provider of fax management solutions. The OpenText Fax and Document Distribution Group is the largest team dedicated to fax management in the world - with more resources, more support and more developers working on fax solutions than any other company.