Avaya partners with Open Text to deliver fax over IP solutions for unified communications and unified messaging

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Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications/Unified Messaging (UM/UC), Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.  

Together, Avaya and OpenText help customers cut telecommunications and operations costs with integrated fax and communications solutions.    

OpenText offers multiple solutions for Avaya clients seeking fax communication efficiency and security. Benefits include:

  • Multiple telephony integration options
  • Fax Appliance and pure Fax Software server solutions
  • MFP integration support
  • Application fax integration (ERP, CRM, etc.)
  • Virtualization  

Avaya DevConnect Video on OpenText-Avaya Integration


For companies extending Unified Communication with IP-based fax and document delivery, OpenText RightFax supports direct connections to Avaya Voice over IP (VoIP) gateways, routers, and Aura Communication Manager.  

Avaya Tested and Certified RightFax integrations include:         

  • Avaya Aura Communication Manager through version 6.2        
  • Avaya Aura Session Manager (SIP integration) through version 6.2 
  • Avaya Communication Server 1000 R7.5 
  • G650 Media Gateways:  TN2302, TN 2602, TN799       
  • G700 Media Gateway 28.1x 
  • Avaya Session Manager

OpenText is a Technology Partner of the Avaya DevConnect program. 

Application notes, including interoperability testing and configuration are available on the Avaya DevConnect website.

Additional Resources

Delivering a Complete Fax over IP (FoIP) Solution with OpenText and Avaya

Application Notes

Configuring OpenText RightFax with Avaya Aura Communication Manager via SIP Trunking Interface 

Application Notes

Configuring OpenText RightFax with Avaya Aura Communication Manager and Avaya Aura Session Manager via H.23  Interface 

Article Essar Replaces Fax Machines with FoIP Using RightFax Integrated with MS Exchange and Avaya - Rincon India 

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Avaya Innovations Guide: OpenText RightFax

Avaya's guide to RightFax Integration

Essar Group - Case Study

"Implementing our RightFax Fax over IP solution not a major challenge because we have RightFax on a virtual server with high availability. We are replacing 100 fax machines with just one server."

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