Fax Server Connector for Xerox EIP MFPs - eLearning

This self-paced eLearning course will provide an overview, installation, configuration, and demonstration of the new features and functionality of the Connector for Xerox EIP MFPs.  

Upon completion of this eLearning course, you will be able to:

• Understand the purpose of the MFP module
• Install MFP module 3.0, Feature Pack 1 and Service Release 4
• License the MFP module for Xerox EIP devices
• Configure and use the EDC monitor
• Configure your Xerox EIP device
• Send a fax from your Xerox EIP device  

Fax Server Architecture - Life of a Fax - Course

This is the Advanced level course on Open Text Fax Server that partners have been asking for! This new course is designed to follow the process of inbound and outbound faxes in detail. It will help you understand how Fax Server architecture works and establish a foundation for a linear approach to troubleshooting issues by evaluating the various stages in a fax's life cycle. This is an advanced technical training course and assumes a sound understanding of the features and capabilities of the product, some of which will be reviewed.

Upon completion of this course, you will be able to

• Distinguish and categorize Fax Server services that are used for processing faxes
• Reconstruct the sequence of events of an inbound and outbound fax using Fax over IP (FoIP)  

 

Fax Server Sales Accreditation Courses

The Fax Server Sales Accreditation validates the skills to understand, position and sell Open Text Fax Server software in a Voice over IP (VoIP)/Fax over IP (FoIP) environment. The successful candidate is proficient at understanding what a fax is, who uses it and the value of Open Text Fax Server as well as a basic understanding of the primary features, licensing, integrations, and client programs.

A Fax Server Accredited Sales rep will also understand how faxes communicate in a VoIP/FoIP infrastructure along with the basic terms to speak confidently about FoIP. Passing the Fax Server Sales Fundamentals and FoIP Sales Fundamentals Final test is required for Fax Server Sales and Solutions Consultant Accreditation!  

 

Fax Server Sales Fundamentals - eLearning

Upon completion of this course, you will understand the following:

• What a fax is and who uses it
• The value of Open Text Fax Server, RightFax Edition
• What Fax Server does
• Fax Server licensing
• Key Fax Server integrations and client programs
• Fax Server redundancy and virtualization options
• Available Developer tools  

 

FoIP Sales Fundamentals - eLearning

Upon completion of this course, you will understand the following:

• FoIP Market opportunity and why you should care
• Perceptions of Expense, Immaturity and Complexity
• Basic FoIP Concepts
• How Fax Devices communicate
• What exactly is FoIP?
• How Open Text Fax Server does FoIP
• Important Terminology
• A Demonstration of Fax Server and Dialogic SR140  

 

Fax Appliance Sales Accreditation Course

The Fax Appliance Sales Accreditation validates the skills to successfully position and sell Open Text Fax Appliance, FaxPress Edition. The successful candidate will understand common business needs for Fax Appliance, and be able to state the corresponding value propositions. Accreditation demonstrates the ability to describe the primary inputs, processing and outputs of Open Text Fax Appliance, FaxPress Edition (formerly Castelle FaxPress). Passing the Fax Appliance Sales Accreditation track ensures that an individual can identify the feature sets of the different Fax Appliances, distinguish between the different clients, and explain how the product can integrate with other systems.  

Fax Appliance Sales Accreditation Course Upon completion of this course, you will be able to

• Describe the primary inputs, processing and outputs of Open Text Fax Appliance, FaxPress Edition
• Identify the feature sets of the different Fax Appliances
• Describe key points of the Fax Appliance value proposition